Checking Your Status
You may access your financial aid records by logging onto your
myMU account.
myMU is the
student’s campus web portal used to provide students with easy online
access to their Marshall University records.
In order to log into
myMU, you must
have both your unique Marshall University ID (901 number) and password.
Any student that has problems accessing their myMU records should email
helpdesk@marshall.edu
or call 1-877-689-8638.
Follow the instructions below to navigate your
financial aid records:
·
Go to
mymu.marshall.edu
·
Enter your username (MU ID) and password
·
Underneath Academic Services paragraph,
click to access MILO
·
Click on the paragraph underneath the MILO title
·
Click on
Student & Financial Aid tab
·
Click on
Financial Aid Main Menu tab
Awards and Requirements
Online financial aid notification via your myMU account is the official
method by which students receive information regarding their financial
aid application and awards.
Email is the primary means of communication between students and the
Marshall University Office of Student Financial Assistance. Emails are sent to the
student’s Marshall University email account. It is your responsibility
to monitor email notifications from the Office of Student Financial
Assistance as well as from other university offices. Failure to read and
respond to email communications from the Office of Student Financial
Assistance could result in delay or cancellation of your financial aid
awards.
Viewing financial aid information online through your myMU account is
secure and safe. To ensure that only you have access to your personal
information, do not share your username and password with any
unauthorized individuals. When you have completed reviewing your
financial aid records, please remember to close your myMU account and
browser windows for security purposes.
Viewing your personal financial aid documentation online is quick and
easy. The financial aid related information available is within the
Academic Services (MILO) tab. You will also be able to view your
Personal Announcements through your myMU account. Typically when the
Office of Student Financial Assistance sends you an email, you will
receive the same message in your Personal Announcement tab.
Once you access your financial aid records within the Financial Aid
Main Menu tab, you will be able to view the following topics:
·
Financial Aid Status
·
Eligibility
·
Awards
Financial
Aid Status
Financial Aid Status provides you information on your overall status of
financial aid by specific award year. This includes information about
your cost of attendance, awards, satisfactory academic progress,
financial aid history, as well as direct access to your student account
(billing) and your academic transcript (registrar).
Eligibility
Eligibility provides information on your student requirements,
satisfactory academic progress and holds on your financial aid record.
It is important that you review your student requirements and submit any
requested information or documentation that may be requested or
incomplete to the Office of Student Financial Assistance promptly.
Failure to provide requested documentation may result in cancelation of
your awards.
Notice of Incomplete Application
You will be notified by email and through a Personal Announcement in
your myMU account when you are required to submit verification
documentation or other required information to finalize your financial
aid. Students may download and print most financial aid forms
for completion by visiting
www.marshall.edu/sfa
and clicking on the Forms & Applications tab.
Awards
You will be notified by email and a Personal Announcement in your
myMU account when you have been awarded financial aid, or when a
revision to your financial aid awards has been made. Your awards will
list specific types of financial aid offered, the corresponding dollars
amounts, and in some cases special messages or instructions related to
your awards. Messages usually provide you terms and conditions of the
awards. Also, if you must take additional action to receive your awards,
you need to follow the instructions provided.
How to Accept Your Awards
The Office of Student Financial Assistance assumes that you have accepted your grant and scholarship offers. However, if you are offered a Federal Work-study award or a student loan, you must inform the Office of Student Financial Assistance whether you “ACCEPT” or “REJECT” those award offers. You may do so on line by accessing your awards in your MILO account.
Alternatively, if you wish to reduce or reject any portion of your financial aid package, you may download and complete the Award Re-Evaluation form and submit it to the Office of Student Financial Assistance.
Your financial aid awards will automatically credit to your student
account when all eligibility requirements are met. Your financial aid
will not credit to your student account unless all of your Student
Requirements are met, you are making Satisfactory Academic Progress (or
your Satisfactory Academic Progress Appeal has been approved), and you
have no financial aid holds on your account.
Awards are initially offered based on assumed full-time enrollment. If
any of the criteria listed below apply to you, please download and
complete the
Award Re-Evaluation
form and submit it to the Office of Student Financial Assistance.
·
You plan to enroll part-time
·
You plan to enroll for one semester only
·
You anticipate receiving financial aid from a
source not included in your Award Package, such as a local scholarship
·
Your housing status differs than what was noted
in your Award Package
·
You anticipate graduating in December or at the
conclusion of a summer session
Federal Work-study awards do not credit to your account. When you work and submit timesheets, you are paid in the form of a paycheck or direct deposit. Your loan offer will not credit unless you complete
Entrance Loan Counseling, sign a
Federal Direct Loan Master
Promissory Note and “ACCEPT” your loan offer on line in your MILO account.
You may have other requirements to receive other loans or other
financial aid awards, which can be viewed in your
Special Messages within your
Award Package in MILO.
If you fail to follow through on providing documentation or information
to fulfill any outstanding requirements, your financial aid offer is
subject to cancelation. Also, if you do not complete required entrance
loan counseling or sign a master promissory note, your loan offer will
be canceled.
Disbursements
The earliest your financial aid may credit to your billing account is 10
days before the semester begins. However, your financial aid will not
credit to your student account unless all eligibility requirements have
been met and verification has been completed. In addition, if you are
taking out a student loan, you must have completed entrance loan
counseling and completed a master promissory note for the respective
loan program.
Pending financial aid is a temporary status and is used for financial
planning purposes only. Pending financial aid allows the Bursar Office
to defer payment of your tuition, fees, residential and board payments
until the financial aid is finalized and credited to your Bursar
account. You are responsible for making payment for the difference
between your bursar charges and your financial aid awards by the
designated due dates established by the University.
Your awards are not final until they have credited to your student
account. In the Overall Status
tab of your MILO account, you can view your
Account Summary, which
includes all of your Bursar Office fees and financial aid if it has
credited to your account.
Click here for the Summer and Academic Year Financial Aid Disbursement Schedule.
Payment Plan
Under the Marshall University
OASIS Payment Plan,
you may select to make three equal payments of your outstanding charges
for the fall or spring semester after any applicable financial aid has
been applied. For more information, visit
www.marshall.edu/bursar/tution/oasis.html.
Refunds
When your financial aid for the semester/term exceeds your direct charges
(tuition, fees, etc.) on your student bill, you are entitled to a refund
for the difference for use toward other educational expenses such as books and living expenses. The
Bursar’s Office issues refunds to students beginning the first day of
classes. Only those students whose financial aid was credited 10 days
prior to the semester/term with a credit balance will receive a refund
on the first day of the semester/term. Following the first day of the
semester/term, it takes approximately one week after financial aid is
disbursed for the Bursar Office to issue a financial aid refund to a
student.
It is important to note that if you depend on your financial aid to purchase your books, as explained above the earliest you may receive a refund is the first day of classes. Please plan accordingly.
A
student may choose one of three financial aid refund options:
1.
Depositing the financial aid funds directly to his/her
Higher One
card account;
2.
Direct deposit to a current bank account; or,
3.
Receiving a paper check by mail.
For more information about financial aid refunds visit the
Bursar
Website at
http://www.marshall.edu/bursar.
Impact of Withdrawl
You could jeopardize receipt of some types of aid if you are not
properly enrolled at the time that financial aid funds disburse. You may
have originally been packaged as a full-time student, but at the time
your funds are ready to disburse, your enrollment status may differ. Your
change in enrollment may impact the eligibility for certain funds.
If you do not attend for a period of enrollment that you have been
awarded financial aid, the Office of Student Financial Assistance must
cancel all financial aid awards offered to you. Upon re-enrollment, you
can request assistance again, but, because awards are based on the
availability of funds, funding may be limited.
If you plan to withdraw from any of your courses during an academic
term, you should consult with a Financial Aid Counselor for proper
advice regarding your financial aid. Withdrawing from courses may
prevent you from making Financial Aid Satisfactory Academic Progress and
affect eligibility for future financial aid assistance. Students who
cease attending all courses must follow the official withdrawal
procedure as defined by the Registrar’s office to obtain an official
withdrawal date.
When you withdraw from all courses on or before the 60% point in time of
an academic term, the Office of Student Financial Assistance is required
to review your financial aid awards to determine whether financial aid
funds must be adjusted in accordance with federal and state regulations.
The policies on treatment of financial aid for total withdrawal
are specific to each designated financial aid program and are applicable
only if you have received those particular kinds of funds. If you
received various types of financial aid, more than one policy may apply
when determining revised financial aid eligibility.
Treatment of Marshall University, State & External
Aid for Total Withdrawal
|
Period of Withdrawal During a Semester
|
Percentage of Aid Returned to Program
|
|
Weeks 1 & 2
|
90%
|
Weeks 3 & 4
|
70%
|
Weeks 5 & 6
|
50%
|
Adjustments to institutional, state and external financial aid follow
the Marshall University Refund Policy. The chart below describes how
institutional, state and external financial aid is treated whenever a
student withdraws:
|
For example, if a student withdraws
during the 5th week of the semester, the student
would have 50% of his/her tuition charge reversed.
Simultaneously, if a student received an institutional
scholarship for the semester in the amount of $2,000, 50% or
$1,000 of this scholarship would be returned to the
respective financial aid program.
Treatment of Title IV (Federal) Aid for
Total Withdrawal
The federal policy for return of Title
IV funds maintains that a student can retain only that
portion of federal aid that the student has earned based on
time in attendance before withdrawal. The percentage of time
that the student attended an academic term determines the
amount of federal aid that must be returned to the federal
government. This federally mandated policy is independent of
Marshall University’s institutional refund policy due to
withdrawal.
Marshall University is required by
federal statute to recalculate federal financial aid
eligibility for students who withdraw, drop out, are
dismissed, or take a leave of absence prior to completing
60% of the semester or the financial aid payment period.
Should the student cease to be enrolled
prior to completing 60% of the semester or financial aid
payment period, the Office of Student Financial Assistance
applies the Federal Return of Title IV funds formula to
determine whether any federal financial aid must be
returned. The Federal Return of Title IV formula is
calculated as follows:
Total # of Days Student Completes Until
Withdrawal/Total # of Days in the Semester or Payment Period
This formula determines the percentage
of the semester completed, which is the same percentage of
earned financial aid.
Funds are returned to the appropriate
federal program based on the percentage of unearned aid
using the following formula:
(100% of the Aid That Could be
Disbursed minus the % of Earned Aid)
X Total Amount of Aid That Could Have
Been Disbursed
Federal student aid refunds are
returned to the following Title IV sources in the following
order:
1.
Unsubsidized Federal Direct Stafford Loan
2.
Subsidized Federal Direct Stafford Loan
3.
Federal Perkins Loan
4.
Graduate Federal Direct PLUS Loan
5.
Parent Federal Direct PLUS Loan
6.
Federal Pell Grant
7.
Federal ACG Grant
8.
Federal National SMART Grant
9.
Federal SEOG Grant
10.
Federal TEACH Grant
If a student earned less financial aid
than was disbursed, Marshall University is required to
return the unearned portion of the financial aid to the
respective federal student aid programs. In some cases, if
the student was issued a federal financial aid refund,
he/she may be required to return all or a portion of the
federal funds.
If the student (or Parent in the case
of PLUS Loan) is required to return a portion or all of the
loan proceeds, the calculated amount would not have to be
returned through this calculation, but be repaid according
to the loan’s terms.
If a student qualifies for federal aid
that has not yet disbursed and less aid is disbursed than
earned, the student may receive a late disbursement for the
difference.
When a student that has begun
attendance fails to earn a passing grade (has a zero GPA) at
the end of the semester, Marshall University, for federal
student aid purposes, must assume that the student has
unofficially withdrawn or dropped out.
If the student has unofficially
withdrawn (shows zero earned hours at the end of the
semester), 50% of the student’s federal student aid for the
term is considered unearned and may result in a reduction of
federal aid. However, when Marshall University can document
attendance or participation beyond the 60% point in the
semester, the student may be able to retain 100% of his/her
federal student aid under these circumstances.
Should it become necessary for a
student to cease attendance in all courses, it is in the
student’s best interest to follow the official University
Withdrawal Procedure.
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